Privacy and Confidentiality Thank you for visiting the ekitchen.com.eg website, operated by E-Kitchen for Trade and Agencies. Our website respects your privacy and seeks to protect your personal data. To learn more, please read the Privacy Policy below. This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures we use to ensure the privacy of your information. Finally, this Policy outlines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the Site directly or through another website, you consent to the practices described in this Policy. Protecting your data is very important to us. Therefore, your name and other information about you will be used in the manner described in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you. We will retain your data in accordance with the law or use it for the purposes for which it was collected. You can browse the Site without providing any personal data. Your personal identity remains anonymous throughout your visit to the website and will not be revealed unless you have a private electronic account on the website that you access using your username and password.
Data We Collect
We may need to collect your information if you wish to place an order for a product from our website. We collect, store, and process data necessary to process your purchase from our website, to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details. We use the information you provide to process your orders and to provide you with the services and information offered on our website that you request. Furthermore, we will use the information you provide to manage your account with us, verify your online financial transactions, audit the downloading of data from the website, identify visitors to the website, and develop and customize the website page layout and/or content for users. We conduct various demographic research and send you useful or requested information, for example, information about products and services, provided you do not object to being contacted about this. We may contact you via email to provide you with details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, you can opt out at any time. We may provide your name and address to a third party to deliver your order (for example, a delivery agent or supplier). Our international network agent handles online financial transactions. You must provide accurate and non-misleading information to the agent or the website, and you must keep it up to date and inform us of changes. We may be able to store details of your current order on our website, but for security reasons, we cannot retrieve them directly. By logging into your account on the website, you can view the information and details of your purchases that you have requested or will soon request. You can also manage your address details, bank details, and any newsletters you have subscribed to. You must also maintain strict confidentiality when accessing your personal data and not make it available to unauthorized third parties. We accept no liability for the misuse of passwords unless such misuse is our fault.
Other Uses of Your Personal Information
We may, upon your request, use your personal information for opinion polls and market research for statistical purposes, while ensuring their complete confidentiality. You have the right to withdraw at any time. We do not send any answers to any third party. Your email address is only disclosed if you wish to enter competitions. We keep survey answers completely separate from your email address. We may also send you information about us, the Site, other sites, our products, sales, promotions, newsletters, and other information related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you. We will stop sending you this information within seven business days (every day except Fridays, Saturdays, and national holidays throughout the Arab Republic of Egypt) of receiving your notification. We will contact you to inquire about the information if it is unclear. We may use some of the data, while maintaining strict privacy and confidentiality on the site, for other purposes, including verifying users’ locations and tracking their visits to the site or links contained in emails when they subscribe to receive them, and providing this anonymized data, which does not allow for the identification of your actual personal identity, to third parties, such as publishers. However, this data will not identify you personally (because it is non-identifying).
Competitions
In connection with any competition, we use the data to notify winners and advertise our offers. You can find more details about the terms and conditions of participation in each competition.
Third Parties and Website Links
We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions related to the terms of this Privacy Policy. For example, we may use third parties to help us deliver products to you, receive payments from you, and use them for statistical and marketing research purposes or to assist our customer service team. We may need to exchange information with third parties for fraud protection and credit risk reduction. If our company or part of it is sold, we may need to transfer our databases containing your personal information. Other than as set out in this Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy or if we are required to do so by law. The Site may contain advertisements for third parties or links to other websites or frames of other websites. Please note that we are not responsible for the privacy policies of any third party or the content of such policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.
- Cookies
Accepting cookies is not a prerequisite for visiting the Site. However, we note that you cannot use the “Basket” functions on the Site and request any item without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user.