E-Kitchen guarantees a return process if the customer is not satisfied with the order. Customers can return the item electronically within 14 days of receiving the order. However, please first ensure that the items are intact and undamaged. To benefit from the return and exchange services, you must bring the original invoice or order number.

You have 14 days from the date you received any item to submit a return request.

You can easily return any item you have purchased.

Full Refunds

Get your money back in full.

If the item is damaged, malfunctions, or does not match the website description, you will receive a full refund, plus the shipping cost you paid upon purchase. If the return is for another reason, shipping will be deducted.

Return Steps:

“Request a Return”

Call us at 01123370000

Or through the “My Orders” page.

Schedule a Delivery Date

We will make the necessary arrangements to deliver the item to one of our shipping providers.

Return the item

Repack the item in its original packaging and hand it over to the shipping company representative.

Get a refund

Upon receipt of the item, we will check its condition and then refund your money.